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Do you require Help with placing or tracking your order? Delivery- all your need to know about your delivery.
StrawberryField Garden Products & Sundries is upfront
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Please complete the fields below for our records. These details will be remembered, so that next time you visit, you can take advantage of our express ordering service. Please Note : *These fields must be completed.
Your Personal Details
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*Last Name :   
*Telephone Number :     
Mobile Number :   
Fax Number :   
Your Address Details
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(or company name) House name/number and street, P.O box, company name, c/o
Address Line 2 :   
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*Town :   
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*Post Code :   
Login Details
You can be 100% confident shopping with strawberryfield. To ensure your security online we will ask you for your password when you access your personal details or go to pay. This information will always be encrypted so that it is not possible for anyone else to access it.
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Communication Preferences
Order updates
Click 'yes' here if you'd like us to keep you informed of your orders progress, including sending you an order confirmation, order shipment and any order delay messages.
yes no
Contact by post
Here you can opt to receive our magazines and promotions through the post. Our catalogue will be sent to you periodically if you say yes to this option. 		yes no
Contact by telephone
Here you can opt to allow contact by telephone. Ensure you choose yes if you'd like to be notified of relevant offers over the phone by one of our team.
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From our partners
From time to time, we'd like to send information from carefully selected partners on discounts, products and services which we think you'll be interested. Choose yes if you'd like to receive these.
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Subscribe to our Newsletter
Choose yes if you'd like to receive our Newsletter.
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Terms and Conditions
Data protection
Strawberryfield is committed to protecting your privacy. We will only use your personal information in accordance with our Privacy Policy.

From time to time we may contact you with details of special offers and promotions. You can opt out of receiving information by clicking the 'your account' link and selecting 'your contact preferences' when you are logged in to choose your preferences.

Terms and Conditions of Use

Delivery Policy              
For items purchased from our online store we offer Standard Delivery For mainland UK and the Republic of Ireland we deliver 5 days a week - Monday to Friday.We aim to deliver within 3 working days following the date your order is placed.
For orders placed between 12 noon on a Thursday and midnight Sunday (or UK bank holiday if applicable), we aim to deliver within 4 working days. For  express delivery & recorded delivery a signature will be required upon receipt of the goods. A card will be left if no one is present with instructions on how to pickup / arrange redelivery of your item.


Returns Policy
For items purchased from our online store We guarantee to refund any item  you are not completely happy with when you
return it to us in saleable condition within 14 days of receipt.Refunds will be issued via your original method of payment.
To  return your items  contact us using  the contact us link via our website and we will allocate you a returns number. Please  remember to ask the Post Office for your proof  of posting certificate and retain it for your reference.The Post Office will stamp this and supply a tracking reference number starting with the letters  PA to  prove the item(s) have been  returned.Without this we cannot refund any money if we do not receive the returned items. The refund will be processed once your goods are received into our warehouse. Please  note that  it may  take 2-3 working days for the refunds to show in your account. Each item returned is refunded  separately , and will show on your statement as  a refund/credit  from StrawberryField.You will be refunded on to the card  that the goods were purchased with.If your card expires before we process your refund please contact our customer services team with your order number, postcode and  new card details.


      Returning Goods Which are of Unsatisfactory Quality or Unfit for Purpose You can  return  these items to  us  using  the
returns label. 7 Day Cooling-Off Period (EU Only) In addition to our returns policy, under the Distance Selling Regulations
EU customers have seven working days (beginning the day after receipt)  to  cancel your purchase.



I have read and agree to be bound by the terms and conditions above.
 

 
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